Intercultural training – intercultural communication

Would you like to prepare yourself for working with people from another country? Do you wish to establish contacts with foreign colleagues, customers or partner organisations? Or even just improve existing relationships with them? Would you like to help integrate foreign colleagues into the team at your Swiss company, to introduce them to Swiss culture and help them settle in, professionally and personally? Would you be interested in learning about the cultural background of your new colleague(s)? Do you think we should promote mutual cultural understanding? Should intercultural stumbling blocks be avoided? Choose our intercultural training if you have answered "YES" to any of these questions.

Potential content

Our intercultural training will be tailored to your specific needs. Fundamentally, we can divide our training into the following areas:

• Culture-specific training for a particular target country

• Intercultural communication | Cross-cultural training | Cultural awareness
• International team building
• Intercultural training for Switzerland 

According to requirements, our intercultural training covers, amongst other things:

General topics:

• Conversational conduct

• Building up trust

• Feedback culture
• Physical contact, gestures, facial expressions
• Dos and don'ts
• Small talk
• Language traps 

Topics for the business environment:

• Methods of working and styles of leadership

• Negotiation
• Presentations and meetings
• Motivating your colleagues
• Business etiquette
• Project work and working as a team 

Topics outside of the business environment:

• Key information when sending items

• Public offices and bureaucracy
• Holidays
• Restaurant guidelines 

Interactivity

Our intercultural training is based above all on our own experiences and trying things out for ourselves. With an interactive approach, theory and practice can be seamlessly combined. We integrate the experience of our participants with specific case studies. Films and role-plays increase the propensity to learn and enthuse the participants.

General information

Training available in the following languages: German, English, French (further languages on request)

Training location: either in your place of business or rented conference venues

Most training is also available as coaching on a one-to-one basis.

Are you interested in intercultural communication?

Contact us, and one of our trainers will be happy to devise a bespoke intercultural training programme for you.